FAQ

Frequently Asked Questions

1. Are Velnoza products safe for my baby?

Yes! All of our products are made from 100% food-grade silicone, which is non-toxic, BPA-free, and phthalate-free. They’re rigorously tested for safety and durability.

2. How do I clean my Velnoza products?
Velnoza silicone products are easy to clean. Simply wash them with warm soapy water or place them on the top rack of the dishwasher. Let them air dry, and they’ll be good as new!

3. How do I place an order?
To place an order, browse our collection, select the products you’d like, and click Add to Cart. Once you’re ready, proceed to checkout to complete your purchase.

4. Do you ship internationally?
Yes! We ship to Europe and are constantly working to expand our shipping to more countries in the future.

5. Can I change or cancel my order after it’s placed?
Orders are processed quickly, so we may not be able to make changes once your order is placed. Please double-check your order before confirming. If you need assistance, feel free to contact us.